Digital File Purchase Policy

General Provisions
These rules define the procedure for purchasing digital products in our online store. By purchasing digital files, you automatically agree to the terms of this policy.
Product Description
All products presented on the website are digital files. We offer embroidery designs and 3D printing models that can be downloaded immediately after payment.
Purchase Procedure
To make a purchase, select the desired product, add it to the cart, and proceed to checkout.
After payment, you will receive a download link for the files. The link will be available in your personal account for 12 months from the date of purchase. After this period, the file will automatically expire and be removed from your account.
Refund Policy
As our products are digital and downloaded immediately after purchase, returns and exchanges of digital files are not allowed. Please carefully review the description and specifications of the product before purchasing.
Usage Rights
All files purchased from our store are for the personal use of the buyer only. Redistribution, resale, transfer, or commercial use of purchased files without prior consent from the copyright holder is prohibited.
Using the files for commercial purposes (e.g., selling items created with purchased designs or models) requires an additional license.
Technical Support
If you have any technical questions regarding downloading or using the files, please contact our support team. We are ready to assist, but we are not responsible for file compatibility with specific equipment or software.
Disclaimer
We are not responsible for any damage or issues that may arise due to improper use of purchased files or incompatibility with your equipment.
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