T-shirt Purchase Policy
General Provisions
These rules define the procedure for purchasing physical goods (T-shirts) in our online store. By making a purchase, you automatically agree to the terms of this policy.
Product Description
All products presented on the website are physical items, specifically T-shirts. We offer T-shirts in various styles, sizes, and designs. Before placing an order, please carefully review the size chart and material descriptions.
Purchase Procedure and Timelines
- Placing an Order: To make a purchase, select the desired product, add it to the cart, and proceed to checkout.
- Manufacturing Time: Since most of our T-shirts are made to order or undergo final processing (e.g., print application), the manufacturing time is 1 to 4 business days.
- Payment: Upon payment confirmation, your order moves to the manufacturing status.
- Shipping (Free): Shipping for all orders is free of charge.
Delivery and Dispatch Policy
- Dispatch Deadline: Order dispatch occurs immediately after the manufacturing period is complete.
- Delivery Period: The delivery period depends on the destination and ranges from 5 to 25 business days from the date of dispatch.
- Responsibility: We are not responsible for delays caused by carriers or customs authorities, but we will provide a tracking number for monitoring the status of your order.
Return and Exchange Policy
Since our T-shirts are physical goods, we allow returns and exchanges in accordance with the legislation of Portugal and the EU.
- Exchange/Return Window: Returns or exchanges are possible within 14 calendar days from the date the goods are received.
- Conditions: The item must be in its original condition, unworn, unwashed, with all original tags, and in the original packaging.
- Exceptions: Items made with a custom design or size that is outside the standard assortment are non-returnable and non-exchangeable.
- Procedure: To initiate a return or exchange, please contact our support team.
Usage Rights
All designs and prints featured on the T-shirts are the property of the copyright holder and are intended for the buyer's personal, non-commercial use (wearing). Any copying, reproduction of the designs, or their commercial use without prior written consent from the copyright holder is prohibited.
Technical Support and Disclaimer
- Support: Our support team is ready to answer any questions regarding ordering, payment, and delivery.
- Disclaimer: We are not responsible for damage to the product resulting from improper care (e.g., washing in violation of instructions) or for any issues caused by improper use of the product.